1. Data Collection
We collect information you provide directly to us, including via the creation of your account (email, name) and the data you process through our Service. Specifically, we process email content and attachments you send to our system for the purpose of extraction.
2. Processing of Email Data
Emails sent to your workflow addresses are held in our processing queue only until they have been processed, and are deleted as soon as processing finishes (whether it succeeded or not). The email text and attachments are sent to OpenAI to extract the fields you chose, and the results are written to your configured destination (e.g. Google Sheets, Airtable).
Your activity log keeps the sender, subject and extracted data of each email for 30 days so you can check results. Log entries are then deleted automatically.
3. Third-Party Service Providers
We use trusted third-party providers to operate our business:
- OpenAI: For AI processing and data extraction.
- Google and Airtable: To write extracted data to the destinations you connect.
- Paddle: For payment processing and billing.
- Cloudflare: For security (Turnstile) and content delivery.
- Google Analytics: For site analytics, only with your consent.
- MongoDB/Redis: For data storage and queuing.
5. Data Retention
We retain account information for as long as your account is active. Activity log entries, including extracted data, are deleted automatically after 30 days. Email contents are deleted as soon as they have been processed.
6. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may delete your account at any time from Settings → Security in the dashboard. This cancels any subscription and permanently removes your account, workflows and activity logs.
8. Contact Us
If you have questions about this Privacy Policy, please contact our support team.